Customer Service Coordinator – £25,000 pa

Are you an experienced Customer Service Coordinator looking for an exciting new permanent job offering an extensive and very generous benefits package? Would you like to work for a highly reputable, very well-established and award-winning company?  Is Mirfield, West Yorkshire convenient for you?  If so, this could be just the job for you!

Working as Customer Service Coordinator, your duties will include:

• Processing sales orders in a timely and accurate manner
• Acknowledge orders back to customers advising of any quantity changes, changes to delivery dates etc
• Amend orders already placed, ensuring that production and transport and updated of any changes
• Advising customers of any shortages on deliveries
• Booking in deliveries and preparing all associated paperwork
• Maintaining the complaints and returns database and raising returns notes
• Investigating any complaints
• Managing activities throughout the order fulfilment and transportation cycle to ensure deadlines are met
• Facilitate the shipping of products and arranging transportation, receiving products and coordinating delivery

You will have:

• Customer service experience within a manufacturing environment
• Excellent verbal and written communication skills
• Strong administration skills
• Excellent attention to details
• MS Office, including Excel and MRP/ERP system knowledge

In return our client offers a very pleasant working environment, great working hours, free parking and incredibly generous benefits!

If you are interested, please call Deborah ASAP on 01274 865878 to discuss further.

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.